Privacy Policy
Last updated: April 23, 2025
This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You interact with the Service. It also explains Your privacy rights and the legal protections available to You.
We are committed to safeguarding Your privacy and ensuring that Your personal data is handled responsibly. By using our Service, You consent to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with their initial letter capitalised have specific meanings defined below. These definitions apply whether the terms appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
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Account means a unique account created for You to access our Service or any parts of it.
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Affiliate means an entity that controls, is controlled by, or is under common control with a party.
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Company (also referred to as “the Company”, “We”, “Us”, or “Our”) refers to Brightkind, located Queensland, Australia.
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Cookies are small files placed on Your Device by a website, which store details of Your browsing activity.
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Country refers to: Queensland, Australia
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Device means any internet-connected tool such as a desktop, laptop, smartphone, or tablet that allows You to access the Service.
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Personal Data refers to any information related to an identifiable person.
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Service refers to the Website operated by Brightkind.
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Service Provider means any individual or entity that processes data on behalf of the Company.
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Usage Data includes data automatically generated from Your use of the Service.
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Website refers to Brightkind, accessible at https://brightkind.co/
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You refers to the individual using the Service, or the organisation on whose behalf that individual is acting.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data We may collect various forms of personal data that can identify or contact You, such as:
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Full Name (First and Last)
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Email address
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Mobile or landline telephone number
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Billing and delivery address including suburb, state, and postcode
This data is typically collected when You place an order, create an Account, subscribe to newsletters, contact us via our contact form, or engage with us on social platforms.
Usage Data Automatically collected information may include:
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Your Device’s IP address
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Browser type and version
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Pages visited on our site
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Time and date of access
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Time spent on pages
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Clickstream data and diagnostic logs
Tracking Technologies and Cookies We use cookies and other tracking technologies such as beacons and scripts. These are essential for:
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Maintaining session security
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Monitoring user behaviour
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Personalising content
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Enhancing overall user experience
You can configure Your browser to block Cookies or notify You when one is being placed. However, disabling Cookies may impact some features of the Service.
Use of Your Personal Data
Brightkind may use Your personal data for the following reasons:
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To deliver the Service: including order processing, account management, and website functionality.
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To improve user experience: by understanding user preferences and trends.
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To provide customer support: addressing inquiries, issues, and feedback efficiently.
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To notify You of changes: such as policy updates or feature modifications.
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To send marketing messages: if You have opted in to receive newsletters or promotional content.
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To enhance security: detecting, preventing, and addressing technical issues or unauthorised access.
Sharing and Disclosure of Personal Data
We do not sell or rent Your personal data. However, we may share it under the following conditions:
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With trusted Service Providers: such as Prodigi (our printing and fulfilment partner), Stripe (our payment processor), and analytics platforms like Google Analytics.
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For business operations: with hosting providers, developers, or consultants supporting the infrastructure and operation of our Service.
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In business transfers: such as mergers or acquisitions, where user data may be part of transferred assets.
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When required by law: responding to legal requests, regulatory obligations, or protecting rights and safety.
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With Your explicit consent: for any situation not otherwise covered above.
Retention, Transfer and Deletion of Data
We will retain Your personal data only for as long as is necessary for the purposes stated in this policy, or as required by legal and regulatory obligations. Usage data is typically retained for internal analysis, security, or Service improvement.
Data may be processed outside of Your jurisdiction, including in Australia. In such cases, we take reasonable steps to ensure appropriate data protection standards are upheld.
You may at any time:
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Request access to the data we hold
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Ask for corrections to be made
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Request deletion of data
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Withdraw consent where processing is based on consent
You can submit such requests using our contact form at https://brightkind.co/contact/.
Data Security
We implement technical and organisational measures to secure Your personal information. These include data encryption, access control, and regular audits of our data handling processes. However, we cannot guarantee the absolute security of any data transmitted online.
Children’s Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the information immediately. If You believe a child has provided us with personal information, please contact us immediately.
Third-Party Websites
The Service may include links to external websites not operated by Us. We are not responsible for their content, privacy practices, or terms. We encourage You to review their respective privacy policies before interacting with those sites.
Changes to This Privacy Policy
Brightkind may update this Privacy Policy from time to time. Any changes will be reflected on this page with the “Last updated” date adjusted accordingly. We recommend checking this page periodically for any updates.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or Your data, please reach out to us via our contact form: https://brightkind.co/contact/.
We are committed to ensuring Your privacy is respected and protected at all times.